Privacy Policy | Quant AI

Overview

Effective date: 10 July 2026

This Privacy Policy explains how personal data is collected and used when you interact with Quant, including its websites, applications, artificial intelligence tools, analytics features and related services.

It also explains the choices and privacy rights that may be available to you.

By using Quant, you acknowledge that your personal data will be processed as described in this Privacy Policy.

1. Who is responsible for your personal data?

The legal entity operating Quant and identified in the applicable Legal Notice is the controller responsible for your personal data (“Quant”, “Operator”, “we”, “us” or “our”).

The Operator’s legal name, registered address and contact details are available in the Legal Notice accessible through the Quant website or application.

You can contact us regarding privacy matters at:

Privacy email: hello@tryquant.io

Where a third-party provider independently determines how and why it processes your data, that provider acts as a separate controller and its own privacy policy applies.

2. Scope of this Privacy Policy

This Privacy Policy applies to personal data processed in connection with:

Quant websites and applications;
Quant accounts and subscriptions;
Quant AI and chat-based features;
market, token and strategy analytics;
wallet and public blockchain analytics;
watchlists, notifications and signals;
backtesting and simulation tools;
connected wallets;
integrations with exchanges, payment providers, wallets, protocols and other third-party services;
customer support;
newsletters and marketing communications; and
participation in surveys, promotions, beta programs or community initiatives.

This Privacy Policy does not govern third-party websites, wallets, exchanges, protocols or applications that have their own privacy policies.

3. Personal data we collect

The information we collect depends on how you use Quant, the features available to you and the permissions you grant.

3.1 Account and profile information

We may collect:

name;
username or display name;
email address;
telephone number;
country or region;
preferred language;
profile photograph;
account identifiers;
password or authentication information in protected form;
referral or promotional code;
subscription plan;
communication preferences; and
information you voluntarily add to your account.

We do not store your password in plain text.

3.2 Age and eligibility information

We may collect information necessary to determine whether you are eligible to use Quant or a particular feature, including:

date or year of birth;
confirmation that you are at least 18 years old;
country of residence;
citizenship or nationality where legally required;
professional or investor-status declarations;
sanctions or restricted-person screening results; and
confirmations relating to your experience or understanding of relevant risks.

Certain transaction-enabled integrations may require additional verification directly by a third-party provider.

3.3 Subscription and payment information

When you purchase a subscription, we or our payment providers may process:

billing name;
billing address;
payment method type;
limited payment-card information, such as the last four digits and expiry date;
transaction identifier;
purchase amount;
currency;
tax information;
subscription and renewal status;
invoice information;
payment-provider responses; and
fraud-prevention information.

Complete payment-card details are normally collected and processed directly by the payment provider and are not stored by Quant.

Subscriptions purchased through Apple, Google or another marketplace are processed according to that provider’s privacy practices.

3.4 AI prompts, conversations and outputs

When you use Quant AI, we may process:

prompts and questions;
files, images or information included in prompts;
AI-generated answers;
feedback on outputs;
chat history;
selected assets, strategies or markets;
interaction timestamps;
language and formatting preferences; and
technical information associated with the conversation.

You should not include private keys, seed phrases, passwords, authentication credentials or personal data that is not necessary for your request.

AI conversations may contain financial preferences, investment interests or information concerning your positions if you choose to provide such information.

3.5 Financial interests and usage preferences

We may infer or record information relating to your use of Quant, such as:

assets or markets you follow;
watchlists;
risk settings selected by you;
investment or trading interests;
preferred strategies;
alerts created;
signals viewed;
backtests performed;
features used;
interactions with particular content; and
general experience or knowledge declarations.

Unless expressly stated otherwise, Quant does not use this information to provide regulated individualized financial advice.

3.6 Wallet and blockchain information

When you enter, follow or connect a blockchain wallet address, we may process:

public wallet address;
blockchain network;
public transaction history;
token holdings visible on a public blockchain;
smart-contract interactions;
balances;
transfers;
protocol activity;
estimated performance;
wallet labels;
connected-wallet status;
wallet signatures used to authenticate or confirm control; and
information derived from public blockchain records or third-party analytics providers.

A public wallet address may become personal data when it can reasonably be linked to an identifiable person.

Quant does not require and will never ask you to provide a private key or seed phrase.

We do not have the ability to delete or modify transactions recorded on a public blockchain.

3.7 Transaction and integration information

Where Quant provides an interface to a third-party wallet, exchange, payment service, decentralized protocol or other provider, we may receive limited information such as:

provider name;
account or wallet identifier;
transaction request;
transaction status;
asset and network;
transaction amount;
transaction hash;
quoted price;
applicable fee;
error message;
time of interaction; and
confirmation that you accepted the provider’s terms.

The third-party provider may independently collect additional information, including identity-verification and transaction information.

Quant does not necessarily receive all information submitted to a third-party provider.

3.8 Device and technical information

When you use Quant, we may automatically collect:

IP address;
device type;
operating system;
browser type and version;
application version;
language and time-zone settings;
device identifiers;
session identifiers;
mobile network information;
approximate location derived from IP address;
referral URL;
pages and screens viewed;
buttons or links clicked;
date and duration of sessions;
crash information;
diagnostic information;
performance data; and
security logs.

We do not collect precise GPS location unless a feature requires it and you grant permission.

3.9 Cookies and similar technologies

We and our providers may use:

cookies;
software development kits;
pixels;
local storage;
tags;
mobile advertising identifiers; and
similar technologies.

These technologies may collect information about your browser, device, use of Quant and interactions with advertisements or communications.

More information is available in the Quant Cookie Policy and cookie-preference centre.

3.10 Communications and customer support

When you contact us, we may collect:

name and contact information;
account information;
contents of your message;
attachments;
support history;
call or meeting notes;
technical diagnostics;
complaint information; and
information necessary to verify your identity or resolve the request.

Support communications may be retained for security, service-improvement and dispute-resolution purposes.

3.11 Marketing and community information

Where you subscribe to communications or participate in the Quant community, we may collect:

email address;
marketing preferences;
campaign interactions;
newsletter opens and link clicks;
event registrations;
survey responses;
referral information;
promotion participation;
social-media username; and
feedback or testimonials.

We will obtain consent for electronic marketing where consent is required by applicable law.

3.12 Information from third parties and public sources

We may receive personal data from:

authentication providers;
payment processors;
application stores;
analytics and advertising providers;
fraud-prevention and cybersecurity providers;
customer-support platforms;
referral partners;
social-media platforms;
wallet and blockchain analytics providers;
exchanges, wallets and other integrations;
publicly accessible blockchains;
publicly accessible websites and databases; and
persons who communicate with us about you.

Information obtained from public sources may include public wallet activity, public social-media posts and other publicly accessible market-related information.

We do not treat information as freely usable merely because it is publicly accessible.

4. How we use personal data

We may process personal data for the following purposes.

4.1 Providing the Services

We use personal data to:

create and maintain accounts;
authenticate users;
provide subscriptions;
deliver requested features;
generate AI responses;
display wallet and market analytics;
save watchlists and preferences;
perform backtests and simulations;
provide alerts and notifications;
facilitate technical connections with third-party providers;
process payments;
provide customer support; and
communicate service-related information.

4.2 Personalising Quant

We may use information about your activity and preferences to:

remember settings;
recommend relevant features or educational content;
prioritise information you are likely to find useful;
customise notifications;
adjust language and interface options; and
improve the relevance of AI responses.

Personalisation does not mean that Quant has assessed the suitability of any asset or strategy for you.

4.3 Operating and improving AI features

We may use AI interaction data to:

generate requested outputs;
maintain conversation context;
detect technical problems;
evaluate output quality;
prevent harmful or abusive use;
improve prompts and retrieval systems;
test new features; and
develop and improve Quant’s proprietary systems.

Where reasonably possible, we use aggregated, de-identified or pseudonymised information for product development.

We do not permit third-party AI providers to use identifiable Quant prompts to train general-purpose models unless this is separately disclosed and permitted by applicable law.

Third-party AI infrastructure providers may temporarily process prompts and outputs to provide the relevant technical service, subject to contractual and security safeguards.

4.4 Security, fraud prevention and abuse detection

We may process information to:

protect accounts;
detect suspicious logins;
prevent payment fraud;
identify bots, scraping and automated abuse;
prevent phishing and impersonation;
investigate violations of the Terms;
enforce geographic or eligibility restrictions;
secure systems and infrastructure; and
protect users, Quant and third parties.

4.5 Compliance and legal obligations

We may use and disclose personal data to:

comply with applicable laws;
respond to lawful requests from authorities;
enforce sanctions and restricted-person requirements;
comply with tax and accounting obligations;
maintain business records;
investigate fraud or illegal activity;
establish, exercise or defend legal claims; and
protect legal rights and public safety.

4.6 Analytics and product development

We may analyse how users interact with Quant to:

understand feature usage;
measure performance;
diagnose errors;
assess subscription conversion;
improve user experience;
develop new products;
conduct research;
create aggregated statistics; and
plan business operations.

Where information has been irreversibly anonymised so that it no longer identifies an individual, it is not treated as personal data.

4.7 Communications

We may contact you regarding:

account security;
subscription or payment matters;
changes to the Services;
changes to legal documents;
customer-support requests;
technical incidents;
requested alerts;
surveys; and
other operational messages.

You cannot opt out of communications that are strictly necessary to operate your account or provide the Services.

4.8 Marketing

Subject to applicable law and your preferences, we may send:

newsletters;
product updates;
promotional offers;
referral offers;
event invitations;
surveys; and
other information about Quant.

You may unsubscribe using the link included in a marketing message or through your account settings.

Unsubscribing from marketing does not stop essential service communications.

4.9 Advertising and campaign measurement

Where permitted, we may use cookies and similar technologies to:

measure advertising performance;
attribute registrations or purchases to campaigns;
create advertising audiences;
prevent repeated or irrelevant advertisements; and
display more relevant advertising.

Where consent is required, non-essential advertising technologies will not be activated until you provide consent.

You can manage these technologies through the cookie-preference centre.

5. Legal bases for processing

Where laws such as the GDPR or UK GDPR apply, we rely on one or more of the following legal bases.

5.1 Performance of a contract

We process information where necessary to:

create and manage your account;
provide Quant features;
process subscriptions;
respond to support requests;
maintain your preferences; and
perform our obligations under the Terms of Use.

5.2 Legitimate interests

We may process information where necessary for legitimate interests such as:

securing Quant;
preventing fraud and abuse;
improving the Services;
understanding product performance;
communicating with existing users;
maintaining business records;
enforcing our Terms;
protecting legal rights; and
developing relevant features.

We consider the nature of the information, the expected benefit and the potential impact on your rights before relying on legitimate interests.

5.3 Consent

We rely on consent where required, including for:

certain marketing communications;
non-essential cookies;
certain advertising activities;
processing based on optional device permissions; and
other processing for which applicable law requires consent.

You may withdraw consent at any time. Withdrawal does not affect processing lawfully carried out before withdrawal.

5.4 Legal obligations

We may process information where necessary to comply with legal, regulatory, tax, accounting, sanctions or law-enforcement obligations.

5.5 Legal claims and protection of vital interests

We may process information where necessary to establish, exercise or defend legal claims or, in exceptional circumstances, protect the vital interests of an individual.

6. When you must provide personal data

Certain information is necessary to create an account, purchase a subscription or receive a requested feature.

Where required information is not provided, we may be unable to:

create or secure your account;
process a payment;
provide a subscription;
deliver a requested feature;
respond to an account-specific request; or
comply with a legal obligation.

Optional information will be identified as such where reasonably practical.

7. How AI providers process information

Quant may use third-party infrastructure and AI model providers to generate or support AI outputs.

Depending on the feature, a provider may process:

your prompt;
relevant conversation history;
selected market or blockchain data;
technical identifiers;
safety classifications; and
the generated response.

We seek to limit the information shared to what is reasonably necessary for the requested feature.

You should not submit information that you consider highly confidential or information that you do not have the right to disclose.

AI-generated outputs may occasionally reproduce or infer personal information contained in your input or in connected data sources. You are responsible for reviewing an output before sharing or acting on it.

8. Public blockchain information

Public blockchains are designed to create publicly accessible and generally permanent records.

When you conduct a blockchain transaction, information such as the wallet addresses, amount, asset, time and transaction details may become publicly visible.

Quant does not control public blockchains and cannot:

delete blockchain records;
modify completed transactions;
make public transactions private;
remove information from blockchain explorers; or
prevent third parties from analysing public wallet activity.

Deleting your Quant account will not delete information independently recorded on a blockchain.

We may, however, delete or detach internal account associations between your Quant account and a wallet address, subject to legal and security retention requirements.

9. How we disclose personal data

We may disclose personal data to the following categories of recipients.

9.1 Service providers

We may use providers that support:

cloud hosting;
databases and storage;
AI infrastructure;
authentication;
email delivery;
customer support;
analytics;
application monitoring;
cybersecurity;
fraud prevention;
payment processing;
accounting;
legal compliance;
marketing; and
content delivery.

These providers may process information only for agreed purposes and subject to contractual obligations, except where they independently act as controllers.

9.2 Payment and marketplace providers

Payment processors and application stores process payment information according to their own terms and privacy policies.

We may exchange information necessary to:

initiate payment;
confirm payment status;
manage renewals;
process refunds;
detect fraud; and
respond to payment disputes.

9.3 Wallets, exchanges, protocols and transaction providers

Where you choose to use a third-party integration, we may disclose information necessary to initiate or support that interaction.

The third party may independently collect and use your information.

We are not responsible for the third party’s independent processing practices.

9.4 Professional advisers

We may disclose information to legal advisers, accountants, auditors, insurers, consultants and other professional advisers where reasonably necessary.

9.5 Corporate transactions

Information may be disclosed as part of:

financing;
investment;
restructuring;
merger;
acquisition;
asset sale;
insolvency;
due diligence; or
transfer of the Quant business.

Where appropriate, recipients will be required to maintain confidentiality and use the information only for the relevant transaction.

9.6 Authorities and legal recipients

We may disclose personal data where reasonably believed necessary to:

comply with law or legal process;
respond to a valid governmental request;
investigate fraud or cybercrime;
enforce our Terms;
protect rights, property or safety;
comply with sanctions requirements; or
establish, exercise or defend legal claims.

We review requests for personal data and may reject or challenge requests that appear invalid, excessive or unlawful.

9.7 With your direction or consent

We may disclose information where you instruct us to do so or provide valid consent.

10. Sale and sharing of personal data

Quant does not sell personal data for monetary consideration.

However, some privacy laws define “sale” or “sharing” broadly and may classify certain disclosures involving advertising cookies, pixels or audience-measurement tools as a sale or sharing, even where no money is received for the data.

Where applicable, you may opt out through:

the cookie-preference centre;
a “Your Privacy Choices” or similar link;
an applicable browser-based opt-out signal; or
the privacy contact methods provided in this Policy.

We do not knowingly sell or share personal data belonging to persons under 18.

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you, except where legally permitted and clearly disclosed.

11. International transfers

Quant and its providers may process personal data in countries other than the country in which you live.

Those countries may have privacy laws that differ from the laws in your jurisdiction.

Where required, we use recognised safeguards for international transfers, which may include:

adequacy decisions;
standard contractual clauses;
the UK International Data Transfer Agreement or UK Addendum;
contractual data-protection obligations;
transfer-risk assessments;
encryption and access controls; and
other legally recognised transfer mechanisms.

You may contact us for additional information about the safeguards relevant to your personal data.

12. Data retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, comply with law, resolve disputes and enforce agreements.

Retention periods depend on factors including:

the nature and sensitivity of the information;
the duration of your account;
whether the information is required to provide a feature;
legal, tax and accounting requirements;
security and fraud-prevention needs;
applicable limitation periods; and
whether a dispute or investigation is ongoing.

Unless a longer period is required or justified, we generally apply the following approach:

account and profile information is retained while the account is active and for a limited period after closure;
AI conversation history is retained until deleted by you, the account is closed or the applicable product-retention period expires;
subscription, invoice and payment records may be retained for up to seven years or for the applicable statutory period;
security and technical logs are generally retained for up to twenty-four months;
customer-support communications may be retained for up to three years after resolution;
marketing preferences and consent records may be retained while relevant and for a reasonable period afterward to demonstrate compliance;
records necessary for legal claims may be retained until the applicable limitation period expires; and
information contained in backups may remain for a limited period until the backup is securely overwritten.

We may retain a minimal record of a deletion or opt-out request to ensure that the request continues to be respected.

Public blockchain information remains available independently of Quant.

13. Data security

We use technical and organisational measures designed to protect personal data against:

unauthorised access;
accidental or unlawful destruction;
loss;
alteration;
unauthorised disclosure; and
other unlawful processing.

Measures may include:

encryption in transit;
encryption at rest where appropriate;
access controls;
multifactor authentication;
logging and monitoring;
secure development practices;
vulnerability management;
data minimisation;
provider assessments;
incident-response procedures; and
staff confidentiality obligations.

No system can be guaranteed to be completely secure.

You are responsible for securing your devices, email account, login credentials and connected wallets.

You must never disclose your private key or seed phrase to Quant or to anyone claiming to represent Quant.

14. Personal data breaches

Where a personal-data breach occurs, we will investigate and take reasonable steps to contain and remediate it.

Where required by applicable law, we will notify the competent authority and affected individuals.

A notification may include information about:

the nature of the incident;
the categories of information involved;
steps taken by us;
steps you can take; and
how to contact us.

15. Your privacy rights

Depending on your location and applicable law, you may have the right to:

obtain information about how your personal data is processed;
request access to your personal data;
obtain a copy of your personal data;
correct inaccurate or incomplete data;
request deletion of personal data;
restrict certain processing;
object to certain processing;
withdraw consent;
request data portability;
opt out of certain marketing;
opt out of the sale or sharing of personal data;
limit certain uses of sensitive personal information;
challenge certain automated decisions;
lodge a complaint with a competent authority; and
receive equal service and pricing when exercising your privacy rights.

These rights are subject to exceptions and limitations under applicable law.

For example, we may need to retain certain information to:

comply with law;
prevent fraud;
protect security;
complete a transaction;
maintain financial records;
exercise freedom of expression;
establish or defend legal claims; or
respect the rights of another person.

16. Exercising your rights

You may submit a privacy request through:

Privacy email: hello@tryquant.io

Please describe your request clearly.

We may need to verify your identity before completing the request. Verification may include confirming access to your account or email address and requesting information reasonably necessary to prevent unauthorised disclosure.

We will not request more information than reasonably necessary for verification.

You may use an authorised agent where permitted by applicable law. We may require evidence of the agent’s authority and may separately verify your identity.

We will respond within the period required by applicable law.

Where permitted, we may refuse or charge a reasonable fee for requests that are manifestly unfounded, excessive or repetitive.

If we refuse a request, we will explain the reason where legally required and inform you of any available appeal or complaint process.

17. EEA, Switzerland and United Kingdom rights

Where applicable, you may have rights under European or UK data-protection law, including rights of:

access;
rectification;
erasure;
restriction;
objection;
portability;
withdrawal of consent; and
complaint to a supervisory authority.

Where processing is based on legitimate interests, you may object on grounds relating to your particular situation.

Where personal data is processed for direct marketing, you may object at any time.

You may lodge a complaint with the data-protection authority in the country where you live, work or believe an infringement occurred.

You are encouraged to contact us first so that we can attempt to resolve the issue.

Where legally required, information about our appointed representative will be provided in the Legal Notice or regional privacy notice.

18. United States privacy rights

Residents of certain US states may have additional rights, including the right to:

know the categories and specific pieces of personal information collected;
know the sources and purposes of collection;
know the categories of recipients;
request correction;
request deletion;
obtain a portable copy;
opt out of sale, sharing or targeted advertising;
limit certain uses of sensitive personal information;
opt out of qualifying profiling or automated decisions; and
appeal a refusal of a privacy request.

Quant does not discriminate against a person for exercising an applicable privacy right.

Where required, the categories of personal information collected during the preceding twelve months correspond to the categories described in Section 3 of this Privacy Policy.

Such information may be disclosed for business purposes to the recipient categories described in Section 9.

To submit a request or appeal, use the contact details in Section 16.

Where technically required, Quant will process recognised opt-out preference signals, such as Global Privacy Control, as an opt-out request for the browser or device sending the signal.

19. Marketing choices

You can stop receiving promotional emails by:

selecting the unsubscribe link in the email;
changing your account preferences; or
contacting us.

We may retain your email address on a suppression list so that we can respect your request.

Mobile push notifications can be controlled through your device or application settings.

Service, security, billing and legal communications may still be sent where necessary.

20. Cookie choices

You may manage non-essential cookies through the cookie-preference centre.

You may also adjust your browser or device settings to block or delete cookies.

Blocking certain cookies may affect the availability or performance of Quant features.

Where required by law, consent preferences will be recorded and can be changed at any time.

More information is available in the Quant Cookie Policy.

21. Automated processing

We may use automated systems to:

detect fraud;
identify suspicious account activity;
prevent abuse;
prioritise support requests;
personalise content;
recommend features; and
enforce technical or geographic restrictions.

We do not ordinarily make decisions based solely on automated processing that produce legal or similarly significant effects concerning you.

Where we make such a decision and applicable law provides additional rights, we will provide relevant information and an opportunity to request human review or challenge the decision.

AI-generated market information is not an automated decision made by Quant concerning your legal rights. You remain responsible for deciding whether to act on an output.

22. Children’s privacy

Quant is intended only for persons who are at least 18 years old.

We do not knowingly collect personal data from children.

If you believe that a child has provided personal data to Quant, contact us so that we can investigate and, where appropriate, delete the information.

We may retain limited information where necessary to prevent repeated registration or comply with legal obligations.

23. Third-party services and links

Quant may contain links to or integrations with services operated by third parties.

These may include:

wallets;
exchanges;
decentralized protocols;
blockchain explorers;
payment providers;
application stores;
social-media platforms;
news providers; and
external websites.

Third parties may collect information directly from you and may independently determine how it is used.

Their processing is governed by their own privacy policies and not by this Privacy Policy.

You should review the third party’s privacy policy before providing information or using the service.

24. Social-media and public content

Quant may aggregate or analyse publicly accessible posts, news and market-related information.

Where content includes personal data, we may process it to:

provide market intelligence;
identify trends;
analyse public sentiment;
detect relevant events; and
display links or excerpts to users.

Public content may be inaccurate, misleading, manipulated or taken out of context.

You may contact us if you believe that content displayed through Quant unlawfully includes your personal data.

Removing content from Quant does not remove the original content from the third-party platform or public source.

25. Business customers and organisations

If you use Quant on behalf of an organisation, the organisation may be a separate controller of personal data processed through its account.

Administrators of an organisational account may be able to:

manage account access;
view membership information;
control settings;
access billing information; and
review activity associated with the organisation’s workspace.

You should contact your organisation regarding processing controlled by that organisation.

Where Quant processes personal data solely on behalf of a business customer, the applicable data-processing agreement will govern that processing.

26. Changes to this Privacy Policy

We may update this Privacy Policy to reflect:

changes to Quant;
new features;
changes to providers;
changes to legal requirements;
security developments; or
changes to our data practices.

The current version will be published with an updated effective date.

Where a change is material, we may provide additional notice through the application, website, account or email.

Where required by law, we will request renewed consent before using personal data for a materially different purpose.

27. Language

This Privacy Policy may be provided in multiple languages.

Unless mandatory law requires otherwise, the English version will prevail if there is an inconsistency between translations.

28. Complaints

You may submit a privacy complaint to:

Privacy email: hello@tryquant.io

Please include sufficient information for us to understand and investigate the issue.

We will handle complaints fairly and within the time required by applicable law.

You may also have the right to complain to a competent data-protection or consumer-protection authority.

29. Contact

Questions about this Privacy Policy or Quant’s data practices may be sent to:

Privacy email: hello@tryquant.io

The legal name, registered address and other required details of the Operator are available in the Legal Notice.